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FELIWAY MASTER

Learn more about FELIWAY Optimum

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FELIWAY Safety

You have a 30-day cooling-off period.


To return a product, you must send us a request for withdrawal in time please use the contact form.
If accepted you will receive by e-mail a prepaid shipping label at our expense for the return of the product.

<div data-block="true" data-editor="falb2" data-offset-key="1c14u-0-0" id="isPasted"><div data-offset-key="1c14u-0-0"><span data-offset-key="1c14u-0-0"><span data-text="true" style="font-size: 16px;"><strong>You have a 30-day cooling-off period.</strong></span></span></div><p><br></p></div><div data-block="true" data-editor="falb2" data-offset-key="3hrv2-0-0"><div data-offset-key="3hrv2-0-0"><span data-offset-key="3hrv2-0-0"><span data-text="true" style="font-size: 16px;">To return a product, you must send us a request for withdrawal in time please use the contact form.</span></span></div></div><div data-block="true" data-editor="falb2" data-offset-key="cu1kb-0-0"><div data-offset-key="cu1kb-0-0"><span data-offset-key="cu1kb-0-0"><span data-text="true" style="font-size: 16px;">If accepted you will receive by e-mail a prepaid shipping label at our expense for the return of the product. You must return the product in its original packaging and in good condition, together with the invoice. If this is not respected, we reserve the right to refuse the refund.</span></span></div><p><br></p></div><div data-block="true" data-editor="falb2" data-offset-key="5umu9-0-0"><div data-offset-key="5umu9-0-0"><span data-offset-key="5umu9-0-0"><span data-text="true" style="font-size: 16px;">We aim to refund you the invoiced price within approximately 8 days from the date of receipt of the returned product. Please note that if you have subscribed to a recurring order, this will result in the cancellation of the subscription. The refund is made via the credit card used for payment.</span></span></div></div><p><br></p><h3 id><br></h3>

How do I make a return?

We accept Visa, MasterCard, American Express and Paypal.Delivery is free for orders over £20. Your order will be shipped within 2 days. Delivery may take longer over weekend or bank holidays. You'll find tracking details in your order confirmation em

<div data-block="true" data-editor="4fe6p" data-offset-key="9hsto-0-0" id="isPasted"><div data-offset-key="9hsto-0-0"><span data-offset-key="9hsto-0-0"><span data-text="true">We accept Visa, MasterCard, American Express and Paypal.</span></span></div></div><div data-block="true" data-editor="4fe6p" data-offset-key="44duh-0-0"><div data-offset-key="44duh-0-0"><span data-offset-key="44duh-0-0"><span data-text="true">Delivery is free for orders over &#xA3;20.&#xA0;</span></span></div></div><div data-block="true" data-editor="4fe6p" data-offset-key="a0aak-0-0"><div data-offset-key="a0aak-0-0"><span data-offset-key="a0aak-0-0"><span data-text="true">Your order will be shipped within 2 days. Delivery may take longer over weekend or bank holidays.&#xA0;</span></span></div></div><div data-block="true" data-editor="4fe6p" data-offset-key="758op-0-0"><div data-offset-key="758op-0-0"><span data-offset-key="758op-0-0"><span data-text="true">You&apos;ll find tracking details in your order confirmation email, or please check by connecting to your customer account by clicking here&#xA0;</span></span><a href="https://www.feliway.co.uk/account/login" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="758op-1-0"><span data-text="true">https://www.feliway.co.uk/account/login</span></span></a></div></div>

Payment & Delivery

When selecting products eligible for subscription, you can choose to make a recurring order You will then receive, for an indefinite period of time, the same type and quantity of products as those on the reference order at an interval that you choose

<p id="isPasted">When selecting products eligible for subscription, you can choose to make a recurring order You will then receive, for an indefinite period of time, the same type and quantity of products as those on the reference order at an interval that you choose; every 1, 2 or 3 months etc. In this case, you will receive a discount on the number of products that are the part of the recurring order, the amount of which is indicated on the product page.</p><p>The net discounted price of the recurring products is displayed in the basket. After subscription, you will receive a summary email with all the information you need to know.</p><p>You will have the possibility to cancel the subscription at any time thanks to the link contained in the email.</p><p><br></p><p>Your FELIWAY Team</p>